Los Angeles Philharmonic Information
Los Angeles Philharmonic commerce office is accountable for the well-organized organization of the Walt Disney Concert Hall, including the box office, gift shop and back-office operation, and the hold up of technology is critical to their efforts. The Philharmonic's IT team also manage the Hollywood Bowl and the call center, organization nearly 250 workstations used by 200 permanent employees. Not astonishingly, the total number of workstations and users that need connectivity fluctuates seasonally and with concert schedules.
Because the Los Angeles Philharmonic is a non-profit association, one of its most challenges was to organize a network communications that could hold up its objectives while optimizing cost efficiencies and maximizing staff efficiency. For example, one main obligation was the need for a senior level of manageability with a negligible IT employees.
The Los Angeles Philharmonic also known for high system availability and increased network security. "Our prior network was defenseless to virus infection and bandwidth restraints, and these were a invariable threat to our communications health," indicated Jeff Matchan, director of Information Technology at the Los Angeles Philharmonic. "Resolving infrastructure problems was often very labor intensive and required many IT staff cycles."
The Philharmonic initial measured VLANs as a probable solution, but VLANs were speedily ruled out since the Philharmonic and its complex was supported by a small IT personnel. The adds, moves and changes needed to house the presentation schedule and the evolving needs of personnel and guest users would make the solution too expensive and time overwhelming for the Walt Disney Concert Hall environment.
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